Custodial Linking

Custodian Directions 

Oranj can aggregate managed accounts from a variety of custodians. For a few custodians, users need to follow some simple steps listed below in order to establish the connection. Please note this process can take a few weeks to complete, based on the established processes that each custodian has implemented with our account aggregation service, Morningstar’s ByAllAccounts.

Charles Schwab

  1. Contact your Charles Schwab Relationship Manager to request that your clients’ accounts be added to your dashboard.
  2. Complete the Adviser template following the instructions on the first page.
  3. Notify your Oranj relationship manager when you have completed and submitted the form.
  4. Oranj will submit to Schwab the Third Party Instructions form and ensure our service provider submits the required documentation.
  5. Once the paperwork from all parties is received, Schwab will add your clients’ accounts to the account aggregation feed and notify Oranj.
  6. Oranj will email you directly with the feed password needed to aggregate your accounts.
  7. Then you will be able to aggregate accounts in Oranj using the Master Account Number(s) and the password provided by Oranj using the Charles Schwab Institutional SFTP http://sftp://sft.schwab.com/ selection.

CharlesSchwabSFTPSelection.png

Fidelity

  1. Fidelity requires the adviser to complete the Vendor Transmission Request (VTR) form. Please make sure that the form is completed and signed by an authorized signer at your firm; a Principal or higher. This will allow Fidelity to release the requested G Numbers to our service provider per the directions below:
    • DownLoad the VTR on WealthScapeThe VTR form can be found in WealthScape under Service > Forms Library
      • Section 1: Advisory firm's information
      • Section 2:
        • Vendor Name: ByAllAccounts
        • Client Header: G Number
      • Section 3: G Number(s) for the feed
      • Section 4: Any additional notes for AVDF/Fidelity
      • Section 5: Signature by an authorized requestor
    • The VTR form should be submitted via WealthScape under Service Center. (Service Center >Product Support>Platform Integration>Third Party Transmission Request). Do NOT submit via Document Submission on WealthScape as it will take longer to process at Fidelity. 
      • If there are any incomplete fields or errors on the VTR Form, Fidelity will notify you of the rejected form via the Service Request queue in WealthScape. Please make sure you have set up alerts so that you're notified as soon as Fidelity provides additional feedback/instructions about how to revise the VTR request.
  2. Notify your Oranj relationship manager when you have completed and submitted the form.
  3. Oranj will submit ticket to our service provider and email you the password needed to aggregate your accounts.
  4. You will then aggregate accounts in Oranj using your G Number and the password provided.

Please Note

In order to submit this form, your firm must have the Letter of Understanding and Supplement to Investment Adviser Representation and Indemnification Letter on file. Most firms already have this document on file. If you are unsure if the firm has this document in place, you can confirm with the Fidelity Client Service Manager or the AVDF Team. If your firm does not have this document on file, the Fidelity Client Service Manager or the AVDF Team can assist in obtain this document. Once this document is on file, VTR form can be submitted.

Please note AVDF/Fidelity’s expected resolution time “Requests received by Wednesday at 12:00 PM ET will be processed Friday of the same week. All Requests submitted after the deadline will be processed on Friday of the following week.”

If there are any questions regarding the Vendor Transmission Request or questions around the process, you can contact the Fidelity Client Service Manager or the Fidelity AVDF Team.

NFS

Establishing the NFS connection is the same process as Fidelity (above).
1) Adviser needs to complete the VTR form in wealthscape.
2) Adviser must notify Oranj rep once they complete the VTR form.
3) Oranj rep must reach out to BAA, letting them know that the adviser has completed paperwork and request that BAA put the adviser into a queue to authorize this user and email the feed password.
4) Adviser will then be receiving an email from Morningstar with the Client Header and Password. This is the username/password that you will use once inside Oranj to complete aggregation.
 
Please Note

In order to submit this form, your firm must have the Letter of Understanding and Supplement to Investment Adviser Representation and Indemnification Letter on file. Most firms already have this document on file. If you are unsure if the firm has this document in place, you can confirm with the Fidelity Client Service Manager or the AVDF Team. If your firm does not have this document on file, the Fidelity Client Service Manager or the AVDF Team can assist in obtain this document. Once this document is on file, VTR form can be submitted.

Please note AVDF/Fidelity’s expected resolution time “Requests received by Wednesday at 12:00 PM ET will be processed Friday of the same week. All Requests submitted after the deadline will be processed on Friday of the following week.”

If there are any questions regarding the Vendor Transmission Request or questions around the process, you can contact the Fidelity Client Service Manager or the Fidelity AVDF Team.

Once Adviser receives credentials from BAA, have them follow the steps below to complete the process.​​

1) Login to your Oranj dashboard.
 
2) Once logged in, follow the video (attached below. At the end of the video is where adviser  will enter the Client Header and Password (from the email Morningstar sent the adviser).
 
 

TD Ameritrade

The preferred method for syncing your clients' TD Ameritrade accounts to your dashboard is with an "in app" account aggregation feature whereby you use your adviser login credentials to sync the accounts to the dashboard. This process is exactly like the method your client's use to add their held-aways. Click here to watch a video highlighting the steps you take to add these accounts.

There will be several options for TD Ameritrade. Be sure to select the TD Ameritrade option with the URL: https://nextgen.advisorservices.com/. If you select the the TD Ameritrade logo below the search bar, you will have selected the correct option.

TDASelection.png

Follow all instructions to successfully add your TD Ameritrade accounts. 

Pershing

There are two methods advisers can use to connect their client data from Pershing. 

Method 1

The preferred method for syncing your clients' Pershing accounts to your dashboard is with an "in app" account aggregation feature whereby you use your adviser login credentials to sync the accounts to the dashboard. This process is exactly like the method your client's use to add their held-aways. Click here to watch a video highlighting the steps you take to add these accounts.

There will be several options for Pershing. Be sure to select the Pershing option with the title, Pershing NetExchange Pro and the URL: https://www2.netx360.com/login.htm  

Follow all instructions to successfully add your Pershing accounts. Please note that when you periodically change your Pershing Net360 password per Pershing's security policy, you will also need to update your credentials for account aggregation in our app as well. 

Method 2

The second method is available to advisers who cannot use the above method.

  1. This feed uses Pershing's InfoDirect service. You must have a relationship with Pershing and be registered on their Advisory Services platform.
  2. Contact your Pershing Account Manager or home office to initiate the process of getting a

User ID set up for accessing your clients’ daily data files on Pershing's InfoDirect platform. Pershing's Technology Help Desk is also available for these requests at (888) 878-3142 or (732) 662-2150.

  1. Request the following files: ACCT/ACCF (accounts), ACTV (money fund activity), FUND (balances), GACT (bookkeeping), GCUS (position), GMON (money market balance), ISCA (securities), ISRC/SRCD (source codes), POTL (tax lot).

Note: Accounts newly added to the Pershing feed (regardless of when they are setup in our system) will have to wait until the next full refresh file is available. Pershing posts the full refresh file on a weekly basis (usually on Saturdays). Going forward the new accounts will update normally each day.

Interactive Brokers

  1. This source uses the adviser’s SFTP credentials as provided by Interactive Brokers. All types of accounts are available on the feed. 
  2. To obtain access to the feed, you will need to contact Interactive Brokers by emailing reportingintegration@interactivebrokers.com to request being set up with a Morningstar ByAllAccounts feed via a new FTP login. Interactive Brokers will need your name, the name of your firm, and the last four digits of your Interactive Brokers account number (this is your adviser master account number).
  1. Note: You can also request historical files be posted to the FTP. We can aggregate the historical activity but do not support aggregation of historical positions/prices.
  1. Once Interactive Brokers sets up your file downloads and provides you with your FTP access credential, you can enter them directly and securely into our system for aggregation.



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